33,727 members (and counting) have signed up for their online Member Self-Service Account. Have you?

If you experience an issue logging in please email, ERB-MemberHelp@state.nm.us




Member Self-Service >>>                


Employer Self-Service for employers only>>>


Member login tutorial Member Self-Service Tutorial (pdf)  Member Self-Service Trouble Shooting/FAQ (pdf)

When logging into the Member Self- Service portal please use one of the following website browsers: Google Chrome, Firefox, or Explorer. You may experience a delay when logging into the MSS portal. If you continue to experience an issue, please email ERB-MemberHelp@state.nm.us or call 1(866) 691-2345.


*If you have questions regarding your health or life insurance benefits, please contact New Mexico Retiree Health Care Authority 1(800) 233-2576. NMERB does not administer health/life insurance benefits.


Retirees Click here for more information. You may also visit our Frequently Asked Questions.


NMERB Retirees, you now have the ability to view your retiree information using the online Member Self-Service portal. Please login or register your Member Self-Service by using the Member Login button.



You will need Acrobat reader to view the pdf files

 Click here to download Acrobat Reader